Conditions of Use


Conditions of Use

Terms & Conditions

Biggie Best is a registered trade mark. Nothing contained on this site should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this site

You should understand that by using this web site you agree to the following terms and conditions.

General Terms and Conditions

Your contract is with Biggie Best (Pty) Ltd. 2 Cochrane Avenue, Epping 1,  Cape Town 7460

Company Registration : 1965/001331/07

VAT Registration : 4750136857

An email must be entered when placing an order with www. By placing an order with www. Biggiebestwebshop. agree that e-mail will be used as the standard means of communication. If your order is accepted, we will send you an e-mail confirming this. This confirmation e-mail will contain all relevant statutory information concerning your contract.

Prices and availability of goods are subject to change without notice.

A delivery charge will be added to your order value where appropriate. Please see our Delivery & Returns section.

All prices quoted on the website are accurate at the time of publication.
All prices on this site include South African VAT at 14% (the prevailing rate) .

Emails and Catalogues

An email must be entered to place an order with www. However, it is optional that you enter a password. If you would like to view your order, create an account or track your order, you will be required to enter a password. Whether you create an account, or put the order through without registering, we will add you onto our mailing list and our e-newsletter list. If you would like to opt out of receiving catalogues or emails then please e-mail           

Our Guarantee
Stock Permitting, all orders are dispatched within 3 working days to arrive with customers within 14-16 working days. In the event that an item is out of stock, we will notify you. However we are reliant upon the postal service for deliveries and  therefore cannot control any delays caused by the Post Office.
Every care has been taken to ensure that the descriptions and specifications are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. All sizes are approximate. If it is essential that the measurements are accurate on an item then please contact us prior to ordering and we will be happy to help. We will not be liable for the cost of returning items that are not the right size for your purposes if you have not checked with us beforehand. Furthermore, while the colour reproduction is a close representation, a slight variation in the actual goods may occur. Dye-lot variations occur n all textiles and are unavoidable. Subtle textures, slubs, colour and weaving irregularities associated with textiles like linen and hand-loom cotton, are not flaws. 

 Our stock levels are updated once every 24 hours, therefore a product may sell out during the time you have placed your order. If this does happen we will contact you with an alternative item or refund your money.


You are entitled to cancel your order. Should you wish to do so, please contact customer services on If your order has already been dispatched please follow our returns procedure. Parcels returned to www. Biggiebestwebshop. are done at your own cost.

Please note that we are unable to add to or amend an order once it has been placed.


Every purchase you make shall be deemed performed in the Republic of South Africa. These Terms and Conditions shall be governed, construed and interpreted in accordance with the laws of the Republic of South Africa.

These terms and conditions contain the entire agreement between you and Biggie Best. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

All rights reserved. It is strictly prohibited to copy, republish or redistribute any of the material and software contained in the www. Biggiebestwebshop. site


We may amend these terms and conditions from time to time. All purchases from the date of posting onwards will be governed by that new version.


  • Biggie Best attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. Biggie Best does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
  • Biggie Best does not accept liability for any errors and omissions and reserves the right to change information, prices, specifications and descriptions of listed goods, products and services.
  • Biggie Best will do its best to correct errors and omissions as quickly as practicable after being notified of them.
  • Biggie Best makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
  • Biggie Best does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
  • Biggie Best will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
  • This Liability section applies only to the extent permitted by law.
  • By placing an order you are agreeing to these terms


If your delivery address is outside South Africa, you may be subject to import duties and/or taxes. You understand that any and all charges of this nature will be borne by you.

 Gift Vouchers

On-line gift vouchers  or promotional discounts can be used for merchandise online at www.Biggiebestwebshop.

Online vouchers or special offers cannot be redeemed in-store, or with any Biggie Best stockists.

Vouchers and/or promotional discounts cannot be exchanged or refunded for cash.

Vouchers can be used towards the purchase of goods ON-LINE at a higher price than its face value upon payment of the difference.

Biggie Best is under no liability for replacement or refund should vouchers be lost, stolen, damaged or destroyed whether they have been redeemed or not.

Vouchers are only valid with a unique voucher code.

Returms and Refunds

Items purchased on  this website may only be returned to Biggie Best (Pty) Ltd. 2 Cochrane Avenue, Epping 1,  Cape Town 7460 or Biggie Best (Pty) Ltd., P.O. Box 1093, Woodstock 7915 Cape

Facebook competitions


1. Biggie Best Facebook competitions are open to all Biggie Best customers and all persons over the age of 18 years resident in South Africa.

2. Entries to Competitions run online on Facebook are only valid if submitted via FB. Entries by any other means will not be permitted. Only posts (on Facebook) directly related to the competition and in response to a particular competition are deemed to be competition entries.

3. Competition commencement and termination dates are defined and communicated on Facebook.

4.  Winner/s will be published on Facebook. The winner/s will also be notified via FB. A voucher  code will be sent to you if you have won and all you need to do is go to Discount Coupon and is enter that code into the box next to Redemption Code. Your coupon will be applied to the total and reflected in your cart after you click continue

5. Winner/s receive a discount coupon for online shopping at biggiebestwebshop. Prize value/s are advertised on Facebook.The Discount Coupon is only valid for 1 purchase online.  If your purchase is less than the value of the discount coupon, your credit value will be forfeit.

6. A prize is not transferable, non-refundable, non-exchangeable and cannot be redeemed for cash or at a Biggie Best store. No cash change will be given. The prize/online coupon shall only be valid for 6 months from the end date of the competition. If the voucher is not redeemed within this period, the voucher will be forfeit.

7. Multiple entries are permitted.

8. Winners shall be randomly selected. The judges’ decision will be final and no correspondence will be entered into.

9. In the event that the winner cannot be successfully contacted following all reasonable attempts to do so, Biggie Best reserves the right to disqualify them from the competition.

10. This competition shall not be open to Biggie Best employees and their family members .



These terms & conditions do not affect your statutory legal rights

Copyright © 2019 BIGGIE BEST WEBSHOP.